Guaranteed Departure – Cartagena & Medellín

Does not include:

* Tips.

* Personal expenses.

* No other services not specified in the previous section.

* We inform you that in some countries there is a local tax known as "stay tax", "municipal tax", "tourist tax" (or similar denomination) that is not included in the price of the reservation and must be paid directly by each guest at the corresponding establishment and / or airport. Keep in mind that these taxes can change over time, therefore, it is necessary to check if the country of destination charges this type of tax and the current amount to be paid.

Very important:

* Once the User has designed his trip with Haiku Dinámico, he must formalize the reservation and contract his trip through the intervention of a retail travel agency, so any User interested in confirming his reservation should contact any of the agencies retailer associated with Haiku Dinámico to the document previously generated with the referred tool.

* This document, obtained by the User through Haiku Dinámico, does not constitute a confirmation of reservation or a firm reservation of any of the travel services described therein. Such confirmation will only be obtained when Haiku Dinámico receives the total price of the reservation through the retail agency selected by the User among those associated with Haiku Dinámico.

* The booking of tourist services and product purchases contained in this document will be governed by the specific contractual conditions with which they have been offered and by the General Conditions applicable to travel services and products sold by Haiku Dinámico that are published on this website, a copy of which is attached to this document.

* The confirmation of the reservation obtained by the User through the Haiku Dinámico is also subject to availability at the time the User makes his payment for places in the means of transport, accommodation, or any type of service selected within the tariff selected or used for the offer.

* The final price obtained in the document generated through Haiku Dinámico may be subject to change at the time of requesting and confirming the reservation as a result of the companies' dynamic pricing policy aerial.

* Likewise, the final price is always conditioned to currency fluctuation, fuel price, taxes and tourist surcharges for airports, accommodation, airline tickets, maintenance services, visas and in general all those that apply to the services included in the travel, which may justify a price change, even after the reservation is confirmed under the terms and limits set by law.

* Once the reservation is confirmed, cancellation fees will be applied to the total amount of the reservation.

* This trip may not be suitable for people with reduced mobility. Check with your agency about its suitability based on your personal needs.

* We inform you that in some countries there is a local tax known as "stay tax", "municipal tax", "tourist tax" (or similar denomination) that is not included in the price of the reservation and must be paid directly by each guest at the corresponding establishment and / or airport. Keep in mind that these taxes can change over time, therefore, it is necessary to check if the country of destination charges this type of tax and the current amount to be paid.

* Group reservations are considered to be those reservations or blocks made by the agency of 5 rooms or more under the same or several locators with the same creation date, or made on different dates and the dates of stay of the reservations coincide on several of the days or at all. Therefore, in these situations, the wholesaler reserves the right not to accept said reservations, having to confirm the price and availability of said places expressly by it and after the quotation of places and prices through the department of groups.

INCLUSION INSURANCE IN COMBINED TRAVEL RESERVATIONS

With regard to our inclusion insurance, said insurance exclusively includes those people who have their residence and origin of the trip in Spain or Portugal.

CHAPTER I (Obligations of information and content of the combined travel contract), Article 153 (Pre-contractual information), point 1, section H:

"1. Before the traveler is bound by any package travel contract or corresponding offer, the organizer, and also the retailer, when the package is sold through the latter, will provide the traveler with the form with the standard information regarding to the package trip that appears in annex II, A or B, as well as the following information that is applicable to the package trip:

"h) Information on the subscription of an optional insurance that covers the expenses originated in the event that the traveler decides to terminate the contract or the expenses of assistance, including those of repatriation, in case of accident, illness or death."

Said section refers to the obligation to inform the client of the possibility of contracting insurance, not to the obligation to include insurance on the trip, that is, the client has the power (option) to contract insurance with the agency or not. . The agency has the obligation to inform that it is recommended that the client take out insurance that includes, at least, issues such as repatriation,... which is basically inclusion insurance.

Once the agency informs the client about the recommendation to contract insurance for the trip, it is the client who can contract insurance with the agency, or contract it directly with whoever they want.