Grand Japan Tour

The following information must be read and accepted before joining the tour.

Cancellation and Refund Conditions:

Participants who sign up for the tour have the right to cancel free of charge up to 45 days before the tour date. If there are fewer than 45 days left before the tour, a 30% cancellation fee applies; if 20 days or less, a 100% cancellation fee applies. Documents such as hospital reports or work permits obtained from Turkish authorities are unfortunately not accepted for the cancellation of accommodation and services outside Turkey.

Tour Capacity and Cancellation:

The tour program is organized with a minimum of 25 participants. The last cancellation notification date in case of insufficient participation is 20 days before the tour departure. If the tour is canceled due to insufficient participation, Viyatravel will notify the participants.

Payment and Currency:

Having USD is sufficient for shopping and expenditures during the tour. In regions using the local currency, the guide will assist with currency exchange.

Hotel Notification:

Hotels stated only by category and/or offered as options for the same destination in the tour program without specifying names will be communicated by Viyatravel 2 days before the tour. During periods of fairs, congresses, concerts, events, or sports tournaments, hotels may be used further away than specified; in such cases, information will be provided 15 days before the tour.

Triple Rooms:

Triple room sales are not available for Japan tours. Also, no child discounts are available.

Clothing and Comfort Recommendations:

It is recommended to wear comfortable walking shoes or sneakers during the trip. It is advised to bring a cardigan or similar clothing considering the chilly nights.

Seat Arrangement:

Rotation (seat change) is practiced in daily seat planning on our tours. Fixed seat and front seat guarantees are not provided; seat changes are organized by the vehicle guide.

Entry to Turkey and Customs Rules:

To bring goods from abroad into Turkey, a minimum of 3 days stay abroad is required. Freeshop shopping limits are as follows:

• Cigarettes: 3 cartons
• Alcoholic beverages (over 22% alcohol): 1 liter
• Alcoholic beverages (under 22% alcohol, including wine and champagne): 2 liters
• Perfume: 600 ml
• Makeup or skin care products: 5 items
• Chocolate and confectionery: 2 kg
• Coffee: 1 kg
• Tea: 1 kg

Program Flow and Changes:

Guides may make changes to the program flow depending on weather and road conditions, provided all locations specified in the program are visited. Panoramic tours cannot be conducted if local authorities do not permit visits, if roads are closed, or if weather conditions make it impossible; in such cases, Viyatravel is not responsible.

Flight and Check-in Procedures:

For participants on flight tours, check-in and boarding procedures are personal responsibilities and must be performed by the guest at the airport counters or online via airline websites prior to the flight. Viyatravel is not responsible if guests do not arrive at the airport at the specified times or miss their flights. Those who miss the flight are responsible for the costs of any new round-trip flight tickets and transfers required to join the tour.

Scheduled Flight Delay Risk:

There is a risk of delays or changes in flight times for scheduled and private flights. Viyatravel is obliged to inform participants of such changes as soon as possible. Children aged 0-2 do not pay airport taxes or service charges.

Types of Vehicles Used:

The types of vehicles used on tours are determined according to the number of participants:

• Buses: Used for 25 – 46 participants.
• Midibuses: Used for 17 – 24 participants.
• Minibuses: Used for up to 16 participants.

All participants are considered to have accepted the above conditions upon completing the sale of the tour.

Does not include:

* Tips.

* Personal expenses.

* No other services not specified in the previous section.

* We inform you that in some countries there is a local tax known as "stay tax", "municipal tax", "tourist tax" (or similar denomination) that is not included in the price of the reservation and must be paid directly by each guest at the corresponding establishment and / or airport. Keep in mind that these taxes can change over time, therefore, it is necessary to check if the country of destination charges this type of tax and the current amount to be paid.

Very important:

* Once the User has designed his trip with Haiku Dinámico, he must formalize the reservation and contract his trip through the intervention of a retail travel agency, so any User interested in confirming his reservation should contact any of the agencies retailer associated with Haiku Dinámico to the document previously generated with the referred tool.

* This document, obtained by the User through Haiku Dinámico, does not constitute a confirmation of reservation or a firm reservation of any of the travel services described therein. Such confirmation will only be obtained when Haiku Dinámico receives the total price of the reservation through the retail agency selected by the User among those associated with Haiku Dinámico.

* The booking of tourist services and product purchases contained in this document will be governed by the specific contractual conditions with which they have been offered and by the General Conditions applicable to travel services and products sold by Haiku Dinámico that are published on this website, a copy of which is attached to this document.

* The confirmation of the reservation obtained by the User through the Haiku Dinámico is also subject to availability at the time the User makes his payment for places in the means of transport, accommodation, or any type of service selected within the tariff selected or used for the offer.

* The final price obtained in the document generated through Haiku Dinámico may be subject to change at the time of requesting and confirming the reservation as a result of the companies' dynamic pricing policy aerial.

* Likewise, the final price is always conditioned to currency fluctuation, fuel price, taxes and tourist surcharges for airports, accommodation, airline tickets, maintenance services, visas and in general all those that apply to the services included in the travel, which may justify a price change, even after the reservation is confirmed under the terms and limits set by law.

* Once the reservation is confirmed, cancellation fees will be applied to the total amount of the reservation.

* This trip may not be suitable for people with reduced mobility. Check with your agency about its suitability based on your personal needs.

* We inform you that in some countries there is a local tax known as "stay tax", "municipal tax", "tourist tax" (or similar denomination) that is not included in the price of the reservation and must be paid directly by each guest at the corresponding establishment and / or airport. Keep in mind that these taxes can change over time, therefore, it is necessary to check if the country of destination charges this type of tax and the current amount to be paid.

* Group reservations are considered to be those reservations or blocks made by the agency of 5 rooms or more under the same or several locators with the same creation date, or made on different dates and the dates of stay of the reservations coincide on several of the days or at all. Therefore, in these situations, the wholesaler reserves the right not to accept said reservations, having to confirm the price and availability of said places expressly by it and after the quotation of places and prices through the department of groups.

INCLUSION INSURANCE IN COMBINED TRAVEL RESERVATIONS

With regard to our inclusion insurance, said insurance exclusively includes those people who have their residence and origin of the trip in Spain or Portugal.

CHAPTER I (Obligations of information and content of the combined travel contract), Article 153 (Pre-contractual information), point 1, section H:

"1. Before the traveler is bound by any package travel contract or corresponding offer, the organizer, and also the retailer, when the package is sold through the latter, will provide the traveler with the form with the standard information regarding to the package trip that appears in annex II, A or B, as well as the following information that is applicable to the package trip:

"h) Information on the subscription of an optional insurance that covers the expenses originated in the event that the traveler decides to terminate the contract or the expenses of assistance, including those of repatriation, in case of accident, illness or death."

Said section refers to the obligation to inform the client of the possibility of contracting insurance, not to the obligation to include insurance on the trip, that is, the client has the power (option) to contract insurance with the agency or not. . The agency has the obligation to inform that it is recommended that the client take out insurance that includes, at least, issues such as repatriation,... which is basically inclusion insurance.

Once the agency informs the client about the recommendation to contract insurance for the trip, it is the client who can contract insurance with the agency, or contract it directly with whoever they want.