Azerbaijan's Rich Heritage: Baku Tour

We recommend that you carefully read the following important information before your trip:

Important Information

• The flight times stated in the program have been obtained from the relevant airline. The agency is not responsible for any changes in flight times. In case of any time changes, the program may be revised.
• The name, surname, and date of birth information provided during reservation must be complete and correct as in the passport. Name confirmation will not be made afterward.
• Hotel vouchers and flight tickets will be sent to you three days before the tour departure date.
• Due to weather conditions, changes can be made in extra tours. In such cases, the company reserves the right to make necessary adjustments.
• All guests are responsible for carrying their round-trip flight tickets and hotel accommodation documents. Guests without a printed ticket are responsible for their own entry into the country.
• It is recommended that guests enable international use on their mobile phones.

Accommodation and Room Arrangements

• Triple rooms can be provided according to hotel availability, and the third bed may be smaller than a standard bed. Usually, it is 1 double bed + 1 extra bed. Extra beds are portable and foldable. This arrangement is considered accepted by the guest.
• Child discounts apply only to one child who stays in the same room as two adults and meets the age criteria.
• Breakfasts at hotels are served in continental style according to the country’s culture and may sometimes be served in a separate hall for groups.
• Some hotels may provide twin beds. Room type change requests during hotel stays are at the hotel's discretion.
• Hotel check-in times are between 15:00–17:00, and check-out times are between 10:00–12:00.
• Due to high demand, hotel changes may occur; however, the hotel category will not change. If more than one hotel alternative is offered in the same destination and/or only the hotel category is specified, the hotels to be used will be notified to you 48 hours before the tour departure.

Tours and Excursions

• The panoramic city tours specified in the program are introductory tours lasting about 2–3 hours, conducted from inside the vehicle with guide narration. These tours do not include museum and site entrances.
• Tours may be canceled or their content changed due to restrictions imposed by local authorities, road closures, or adverse weather conditions. In such cases, the company is not responsible. If necessary, tours may be conducted by public transport or on foot.

Other Issues

• No cancellations or changes can be made for promotional and early booking tours.
• The company acts as an intermediary between the airline and the passenger and is subject to the Hague Protocol dated 28.09.1955. Delays or time changes may occur in scheduled or private flights. These situations are considered accepted by the guests in advance.
• Children aged 0–2 years do not pay area taxes and service fees.

Visa and Passport Information

• No visa is required for Turkish citizens for trips to Azerbaijan. Turkish citizens can enter Azerbaijan with a passport or new type Turkish chip ID card.
• Guests traveling with a passport are advised to have a passport valid for at least 6 months from the end date of the trip.
• The decision to enter the country during passport or ID check is at the border police's discretion. The company is not responsible for this.
• The company is not responsible for problems arising from worn, wet, or damaged passports or ID cards. Documents must be in proper condition.
• Guests under 18 traveling alone or with only one parent require a notarized consent letter. Without this document, problems may arise at entry and exit.

Tour Participation Requirement

The tour program is organized depending on a minimum participation requirement. If sufficient participation is not achieved, you will be notified of the cancellation through your agency no later than 20 days before the tour departure date.

Does not include:

* Tips.

* Personal expenses.

* No other services not specified in the previous section.

* We inform you that in some countries there is a local tax known as "stay tax", "municipal tax", "tourist tax" (or similar denomination) that is not included in the price of the reservation and must be paid directly by each guest at the corresponding establishment and / or airport. Keep in mind that these taxes can change over time, therefore, it is necessary to check if the country of destination charges this type of tax and the current amount to be paid.

Very important:

* Once the User has designed his trip with Haiku Dinámico, he must formalize the reservation and contract his trip through the intervention of a retail travel agency, so any User interested in confirming his reservation should contact any of the agencies retailer associated with Haiku Dinámico to the document previously generated with the referred tool.

* This document, obtained by the User through Haiku Dinámico, does not constitute a confirmation of reservation or a firm reservation of any of the travel services described therein. Such confirmation will only be obtained when Haiku Dinámico receives the total price of the reservation through the retail agency selected by the User among those associated with Haiku Dinámico.

* The booking of tourist services and product purchases contained in this document will be governed by the specific contractual conditions with which they have been offered and by the General Conditions applicable to travel services and products sold by Haiku Dinámico that are published on this website, a copy of which is attached to this document.

* The confirmation of the reservation obtained by the User through the Haiku Dinámico is also subject to availability at the time the User makes his payment for places in the means of transport, accommodation, or any type of service selected within the tariff selected or used for the offer.

* The final price obtained in the document generated through Haiku Dinámico may be subject to change at the time of requesting and confirming the reservation as a result of the companies' dynamic pricing policy aerial.

* Likewise, the final price is always conditioned to currency fluctuation, fuel price, taxes and tourist surcharges for airports, accommodation, airline tickets, maintenance services, visas and in general all those that apply to the services included in the travel, which may justify a price change, even after the reservation is confirmed under the terms and limits set by law.

* Once the reservation is confirmed, cancellation fees will be applied to the total amount of the reservation.

* This trip may not be suitable for people with reduced mobility. Check with your agency about its suitability based on your personal needs.

* We inform you that in some countries there is a local tax known as "stay tax", "municipal tax", "tourist tax" (or similar denomination) that is not included in the price of the reservation and must be paid directly by each guest at the corresponding establishment and / or airport. Keep in mind that these taxes can change over time, therefore, it is necessary to check if the country of destination charges this type of tax and the current amount to be paid.

* Group reservations are considered to be those reservations or blocks made by the agency of 5 rooms or more under the same or several locators with the same creation date, or made on different dates and the dates of stay of the reservations coincide on several of the days or at all. Therefore, in these situations, the wholesaler reserves the right not to accept said reservations, having to confirm the price and availability of said places expressly by it and after the quotation of places and prices through the department of groups.

INCLUSION INSURANCE IN COMBINED TRAVEL RESERVATIONS

With regard to our inclusion insurance, said insurance exclusively includes those people who have their residence and origin of the trip in Spain or Portugal.

CHAPTER I (Obligations of information and content of the combined travel contract), Article 153 (Pre-contractual information), point 1, section H:

"1. Before the traveler is bound by any package travel contract or corresponding offer, the organizer, and also the retailer, when the package is sold through the latter, will provide the traveler with the form with the standard information regarding to the package trip that appears in annex II, A or B, as well as the following information that is applicable to the package trip:

"h) Information on the subscription of an optional insurance that covers the expenses originated in the event that the traveler decides to terminate the contract or the expenses of assistance, including those of repatriation, in case of accident, illness or death."

Said section refers to the obligation to inform the client of the possibility of contracting insurance, not to the obligation to include insurance on the trip, that is, the client has the power (option) to contract insurance with the agency or not. . The agency has the obligation to inform that it is recommended that the client take out insurance that includes, at least, issues such as repatriation,... which is basically inclusion insurance.

Once the agency informs the client about the recommendation to contract insurance for the trip, it is the client who can contract insurance with the agency, or contract it directly with whoever they want.